→ On the shipping side, an ERP can pass the order info to the shipping carrier and send your customer a tracking number. → Customer support will have to record the change only once in the ERP system, which automatically updates the inventory, product number, and even price. → If a customer wants to make changes to the order, he/she may do it directly from the personal account or via other sales channels (email, phone call, in-person, etc). ![]() → The order shows up in your ERP system, and the software automatically sends a confirmation email to the customer, creating a shipping label. ![]() → A customer adds the product to the cart and completes the checkout. What does the shopping experience look like after a Magento integration with ERP ? ![]() Because these functions are integrated into a single database, retailers may easily access all order and client info, reduce administrative and operational costs, and boost their business productivity. While your Magento store can operate without a connected ERP, managing your orders may turn into a nightmare as you scale.ĮRP (enterprise resource planning) software is a system of integrated applications to automate back-office processes, like product distribution, supply, human resources, payroll, etc.
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